Privacy Policy for Feli Accounting Solutions Ltd

Company Reg No: 711373

Effective Date: 12/10/2024


1. Introduction

Feli Accounting Solutions ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (www.feliaccountingsolutions.ie), interact with our services, or communicate with us.

We take your privacy seriously and will process your personal data lawfully, fairly, and transparently in compliance with the General Data Protection Regulation (GDPR).

 


2. Data We Collect

We may collect the following types of personal data:

  • Identity Data: Name, date of birth, and PPS number.
  • Contact Data: Email address, phone number, and physical address.
  • Financial Data: Bank account details, invoices, and other financial information.
  • Technical Data: IP address, browser type, and information about how you use our website.
  • Communication Data: Records of communications with you, such as email correspondence.

We do not collect any sensitive data unless specifically required to provide our services (e.g., for payroll purposes or tax filing).

 


3. How We Use Your Data

We use your personal data for the following purposes:

  • Service Delivery: To provide accounting, tax, and financial services.
  • Client Communication: To respond to inquiries, schedule meetings, and provide updates.
  • Billing and Invoicing: To manage payments, process invoices, and handle financial transactions.
  • Compliance with Legal Obligations: To fulfill regulatory and tax requirements, including filing reports with authorities.
  • Marketing (With Consent): To send newsletters, promotional content, and event invitations. You can opt out at any time.

 


4. Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

  • Performance of a Contract: To fulfill our contractual obligations to you.
  • Consent: For marketing communications, we will seek your explicit consent.
  • Legal Obligation: To comply with legal and regulatory obligations.
  • Legitimate Interests: For improving our services and managing our business.

 


5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. We typically retain your data for up to 7 years after the conclusion of our services or the fulfillment of legal obligations.

 


6. Sharing Your Data

We may share your personal data with trusted third-party service providers, including:

  • Cloud Storage Providers: For secure data storage.
  • Payment Processors: For handling payments and financial transactions.
  • Tax Authorities and Regulatory Bodies: Where required by law.

We will ensure that all third parties are GDPR compliant and that your data is protected through Data Processing Agreements (DPA) where applicable.

 


7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccuracies in your data.
  • Right to Erasure: You can request that we delete your personal data in certain circumstances.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data.
  • Right to Object: You can object to our processing of your data, including for marketing purposes.
  • Right to Data Portability: You can request that your data be transferred to another organization.

To exercise these rights, please contact us at felicia@feliaccountingsolutions.ie. We will respond to your request within 30 days.

 


8. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption, secure cloud storage, and regular security audits.

 


9. Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies are small files that are stored on your device when you visit our site. You can control cookie settings through your browser preferences or opt out via our cookie consent banner.

For more details, please see our Cookie Policy.

 


10. International Data Transfers

We may transfer your data outside of the European Economic Area (EEA) for processing by third parties. In such cases, we ensure that your data is protected through appropriate safeguards, such as standard contractual clauses or binding corporate rules.

 


11. Data Breaches

In the event of a data breach, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, if it poses a risk to your rights and freedoms.

 


12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you will be notified via email if the changes are significant.

 


13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Feli Accounting Solutions
Email: felicia@feliaccountingsolutions.ie